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Note:
- Review the various drivers and downloads that are available for your scanner or scanner software at Fujitsu.
- What you can do is install our generic HP Scan Extended application, which should provide a TWAIN driver that you can use with your TWAIN apps. I tested this now with my Officejet 8630 and it seemd to work fine.
Looking for information pertaining to the most current version of Photoshop? See TWAIN scanner plug-in.
TWAIN is an interface used to import from imaging devices, such as scanners. For more information, see the TWAIN Working Group's website. The Photoshop TWAIN plug-in connects with compatible devices that are installed on your computer.
NOTE: Do not use the TWAIN plug-in from Photoshop CS5 downloads. You must install the Photoshop CS6 and later version of TWAIN plug-in for Photoshop CS6 and later.
TWAIN has been the main technology used for scanning in Photoshop for many versions. However, it is not always updated for new operating systems, and therefore may work less reliably than other scanning solutions, such as third-party utilities such as VueScan, the scanner software that comes with your scanner, or other scanning technologies. These third-party utilities are dedicated scanning solutions, and they are more appropriate for critical or high-volume scanning. If you use a third-party scanning application, save your scanned images as TIFF files, then open them into Photoshop.
TWAIN should work for basic scanning needs, but if you experience issues with TWAIN, try one of the other scanning technologies described below.
Note:To use any scanner technology, you need to install a scanner driver. This will probably be installed via your operating system, but you may need to contact your scanner manufacturer, especially for older scanners.
Windows
In Windows, the Photoshop TWAIN plug-in can be used if you run Photoshop CS6 or later in 32-bit mode. TWAIN is not supported in Photoshop when it’s run in 64-bit mode. If you need a scanning solution when you run Photoshop in 64-bit mode, use the WIA (Windows Image Acquisition) interface for your device, if it’s available. WIA is also available for use when running Photoshop in 32-bit mode. Contact your scanner manufacturer for more information.
Mac OS
In Mac OS, you can use the TWAIN plug-in to scan when running Photoshop CS6 (Photoshop CS6 and later only runs in 64-bit mode). Not many scanner manufacturers have released 64-bit versions of their scanner drivers, so you may not be able to use TWAIN. Contact your scanner manufacturer for more information.
If your scanner manufacturer does not support scanning in 64-bit mode, or you have issues scanning with TWAIN, you can scan into Photoshop using Apple’s ImageKit technology, which is built in to Photoshop, does not need a plug-in to be installed, and provides access to many scanners.
The TWAIN plug-in is available with the other optional plug-ins for Photoshop CS6 and later:
After you download the appropriate file, double-click the file to decompress it. If you are asked, extract all files.
Windows
Note: For Windows, the downloadable TWAIN plug-in is 32 bit only.
To install the TWAIN plug-in for Windows:
- Exit from Photoshop.
- Copy the Twain_32.8BA plug-in from the Optional Plug-ins Win32/Plug-ins folder to the appropriate folder below.
- Windows XP: Program FilesAdobeAdobe Photoshop CS6Plug-Ins
- Windows Vista and Windows 7 (32 bit): C:Program FilesAdobeAdobe Photoshop [Version]Plug-Ins
- Windows Vista and Windows 7 (64 bit): C:Program Files (x86)AdobeAdobe Photoshop [Version]Plug-Ins
- Reopen Photoshop.
- Download the latest scanner driver from your scanner manufacturer’s website and install the driver.
- Connect the scanner to the system.
To use TWAIN to scan images into Photoshop:
- Open Photoshop 32 bit by clicking the “Adobe Photoshop CS6 (32 bit)” shortcut.
- Select File > Import > [scanner name].
Mac OS
- Quit Photoshop.
- Copy the TWAIN.plugin file from the download folder to the Applications/Adobe Photoshop [Version]/Plug-ins folder.
- Reopen Photoshop.
- To use TWAIN in Photoshop, choose File > Import > [scanner name].
For Windows, the downloadable TWAIN plug-in is 32 bit only.
For Mac OS, the Photoshop CS5 12.0.4 update includes some TWAIN fixes, and a downloadable TWAIN plug-in solves two more issues: You can scan multiple documents at once, and Photoshop no longer crashes on the second scanning job.
In Mac OS 10.6.x, the TWAIN plug-in supports 64-bit operation of Photoshop CS5. However, the scanner manufacturer must provide a 64-bit scanner driver, and few do. Contact your scanner manufacturer to determine if a 64-bit driver is available. If not, you must run Photoshop in 32-bit mode.
On 32-bit versions of Windows, the Photoshop TWAIN plug-in is installed by default. Because the plug-in isn't 64 bit, Photoshop does not install it on 64-bit editions of Windows.
In Mac OS, the Photoshop TWAIN plug-in is not installed by default. See below for installation instructions. Adobe strongly suggests that if you require the plug-in in Mac OS 10.6, you first install Rosetta. See the Apple help forums for more information on working with Rosetta.
Install the TWAIN plug-in for Photoshop CS5 and CS4
- For Windows installation instructions, see the downloaded ReadmeCS5_Optionalplugin.pdf file.
For Mac OS, see the instructions on the download page above.
From your installation disc, copy the TWAIN plug-in from the /<language>/Goodies/Optional plug-ins/Import-Export folder to the Applications/Adobe Photoshop CS4/Plug-ins/Import-Export folder on your hard drive.
When you use TWAIN to import from an imaging device, you may encounter problems like the following:
- Photoshop or your scanner application freezes or quits unexpectedly.
- You are unable to close the scanner window.
- You encounter errors during import.
- The preview of the imported image, or the imported image itself, appears incorrect onscreen.
Try the following solutions:
- On 64-bit Windows, use the Windows Image Acquisition (WIA) interface to import from your device. For instructions, see Windows Help or contact your device manufacturer.
- On 32-bit Windows, update the drivers for your device. For assistance with this process, see the website for the device manufacturer. If the problem persists with the most recent drivers, try one or both of the following:
- Import from your device using WIA.
- Using the software included with your imaging device, import and save images, and then open the saved images in Photoshop.
- Update the drivers for your device. For assistance, see the website for the device manufacturer.
- If the problem persists with the most recent drivers, import your image using another application, such as the Image Capture utility. See Mac OS Help or contact your device manufacturer for more information.
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I'm primarily a Windows admin, but I just got a new MacBook Air with Lion on it. I'm trying to use it with my Brother MFC-7820N printer/scanner/fax device.
I've installed drivers, and am able to both print and scan, BUT not via TWAIN (applications such as Image Capture and Preview do not show the scanner as a valid source for importing documents).
I've downloaded the TWAIN driver. It says it installs, but doesn't prompt me to do anything (like enter the IP address of my scanner) after installing. Arrgh.
Being so new to Lion, and somewhat new to Mac OS (relative to my 15 years as a Windows admin), I'd love some advice on how TWAIN works on Mac OS. I'd also love to know some of the popular newsgroups or places to submit this question.
migrated from serverfault.comJul 27 '11 at 21:48
This question came from our site for system and network administrators.
4 Answers
Hamrick VueScan
This is a 'Swiss-Army-knife' scanning application that supports hundreds and hundreds of makes and models of scanners, even many obsolete ones which don't have direct Mac OS X support.
Download and evaluate the trial version.
I use it with my Brother MFC-6490CW, which does have Mac OS X drivers, but I'd rather use VueScan than use the Brother or Apple scanning software. Although VueScan has TWAIN support, I use it as a stand-alone scanning solution to output PDF, TIFF and JPEG.
There's also the 'TWAIN SANE Interface - SCSI, USB scanner drivers, pref panes, libraries'.
Two good sources are always the community discussions at Apple Support and the Apple Support site itself. You said you downloaded the latest drivers from your scanner provider's website. However, since Lion has been out only for a few days; you may want to verify that the drivers are for Lion (10.7) and not a prior version. If they are not Lion-specific drivers, you may want to post a question into your scanner provider's support website to find out if Lion-specific drivers are coming.
I am also a 'switcher' from many years in the Windows world. I've been a Mac user for seven years now and drivers haven't been an issue as much as it was with Windows for me. Hardware makers are much better about keeping up with Mac OS X than before as far as drivers. However, there are still some vendors out there that just don't.
As a reference, this article shows how TWAIN support required upgrades from your vendor when Mac OS X went into version 10.2. So, it wouldn't be unheard of if some TWAIN scanners stopped working now that we're on 10.7.
Hope this helps.
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I have the same Brother printer and could print to it but couldn't scan at first. On OS X 10.11, I went to the Brother support website for the MFC-7820N and downloaded the 'Scanner Driver' for 10.10 (the latest os supported version listed). After installing that driver, Image Capture found the scanner.
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I also had to delete and re-add the printer entry in the System Preferences. The old entry was setup as a printer only, and when re-added showed print|scan as options.